{"id":3562,"date":"2020-10-08T18:23:06","date_gmt":"2020-10-08T18:23:06","guid":{"rendered":"http:\/\/www.rtgsolutionsgroup.com\/?p=3562"},"modified":"2020-10-08T18:23:06","modified_gmt":"2020-10-08T18:23:06","slug":"5-ways-a-continuous-improvement-culture-helps-businesses-solve-problems","status":"publish","type":"post","link":"https:\/\/www.rtgsolutionsgroup.com\/5-ways-a-continuous-improvement-culture-helps-businesses-solve-problems\/","title":{"rendered":"5 Ways a Continuous Improvement Culture Helps Businesses Solve Problems"},"content":{"rendered":"
[vc_row][vc_column width=”3\/4″][vc_single_image image=”3565″ img_size=”1110×500″][vc_column_text]Continuous improvement culture is taking over the business world for good reason. It\u2019s not a nebulous, feel-good philosophy. It\u2019s a concrete set of practices <\/span>trusted by corporate giants like Toyota.<\/span><\/a> And most importantly, it\u2019s proven to deliver results.\u00a0<\/span><\/p>\n

Here\u2019s the thing about continuous improvement culture. It\u2019s not a quick-win, plug-and-chug kind of business solution. It\u2019s much more powerful than that.\u00a0<\/span><\/p>\n

Continuous improvement culture turns your business into a self-correcting supercomputer. It yields increasing returns. So unlike a snazzy tech investment that loses value the minute it\u2019s installed, continuous improvement adds value to your business as time goes on.\u00a0<\/span><\/p>\n

And that\u2019s exactly what makes it such a potent strategy. It\u2019s similar to the difference between a calculator and artificial intelligence.\u00a0<\/span><\/p>\n

Calculators are incredibly fast and accurate at solving math problems. They work well, but only within their mathematical parameters. A calculator does what you tell it to \u2013 no more, and no less. When manufactured, it\u2019s encoded with a set of information that it will understand inside and out. But its capacity will never go beyond solving math problems.\u00a0<\/span><\/p>\n

Artificial intelligence takes technology to the next level. It gets smarter, better, and faster with age. It starts with a human-coded algorithm, but that algorithm is a baseline rather than a boundary. It is written in such a way that it can improve itself indefinitely. It won\u2019t just tell you what \u201c2+2\u201d is. It will predict your question before you ask it. It\u2019ll suggest better questions. It might even tell you a couple of math jokes!\u00a0<\/span><\/p>\n

That\u2019s <\/span><\/i>what continuous improvement culture does for business. It starts with a concrete set of practices \u2013 a baseline algorithm, if you will. But these practices are designed to drive growth, autonomy, problem-solving and improvement.\u00a0<\/span><\/p>\n

But what does this look like, in practice? These are five ways a continuous improvement culture will help your business solve problems.\u00a0<\/span><\/p>\n

    \n
  1. \n
      \n
    1. Catch problems sooner<\/span><\/strong><\/li>\n
    2. Find and address the root cause of problems<\/span><\/strong><\/li>\n
    3. Get measurable results<\/span><\/strong><\/li>\n
    4. Business is proactive rather than reactive<\/span><\/strong><\/li>\n
    5. Creates a culture receptive to change and criticism <\/span><\/strong><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n[\/vc_column_text][vc_custom_heading text=”1. Catch problems sooner” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]With a continuous improvement culture, you\u2019ll catch problems before they become complaints. It\u2019s called \u201ccontinuous improvement\u201d for a reason: everyone is committed to improving continually. This means looking for ways to<\/span> improve process efficiency<\/span><\/a>, product quality and customer service all the time!<\/span> Even when nothing is \u201cwrong.\u201d This creates the conditions needed to find problems much sooner, oftentimes before they even become complaints.<\/span><\/p>\n

      Catching problems early is good for business for many reasons. On the production side of business, it prevents lapses in productivity. And on the consumer\u2019s side, it will head off dissatisfaction and build rapport.\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”2. Find and address the root cause of problems” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_single_image image=”3566″ img_size=”1110×500″][vc_column_text]Another reason continuous improvement culture will help your business solve problems is because you will always get down to the root cause. Businesses often implement a solution before thoroughly understanding the problem at hand and its cause. This can be a costly misstep.<\/span><\/p>\n

      If you slap a band-aid over a serious problem, the issue might get better temporarily. But it is sure to bubble up again in the future \u2013 only this time, worse. When you implement the wrong solution for a given problem, you add yet another layer to the problem. The result is a bigger, more complicated problem than what you initially had.\u00a0<\/span><\/p>\n

      However, continuous improvement culture safeguards against this. This is because problems are approached methodologically. The idea here is to apply the rigor of the scientific method to business problems.\u00a0<\/span><\/p>\n

      Therefore, before tackling any issue, your team will start with a thorough needs assessment. In the <\/span>needs assessment<\/span><\/a>, your team does a deep-dive into the mechanics of the problem. And no solutions are proposed until everyone has a clear understanding of the problem, its implications, and underlying cause(s).\u00a0<\/span><\/p>\n

      Approaching problems with the rigor of the scientific method prevents false diagnoses and inadequate solutions. It ensures that your resources are mobilized efficiently. There is nothing worse than dumping funds and manpower into a project that is doomed to fail from the start!\u00a0<\/span><\/p>\n

      Isolating the root cause of a problem is important. So important, in fact, that we\u2019ve written about it before! Check out our article on the <\/span>Top 4 Missteps Leaders Make When Improving Business Processes<\/span><\/a> for more info.\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”3. Get measurable results” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_single_image image=”3564″ img_size=”1110×500″][vc_column_text]Fundamental to a culture of improvement is a commitment to measurable results. It takes a lot of work to detect a problem, find its root cause, and implement a solution. If you don\u2019t gather data on your solution, it\u2019s like throwing all that work away. Why? Because without data, you will never know if your solution worked or not.\u00a0<\/span><\/p>\n

      Data either validates or invalidates any solution. Therefore, it is critical to collect and analyze data to measure true improvement.\u00a0<\/span><\/p>\n

      A classic continuous improvement strategy is the<\/span> PDCA cycle<\/span><\/a>. PDCA stands for \u201cPlan, Do, Check, Act.\u201d This problem-solving approach has four steps. In the \u201cPlan,\u201d step, you conduct your needs assessment and identify the cause of the problem.\u00a0<\/span><\/p>\n

      In the \u201cDo\u201d step, you develop and launch your solution. You also collect data on your results. Next is the \u201cCheck\u201d step. Here, you analyze data to gauge the impact of your solution. To do this, you compare key performance indicator (KPI) measures before and after your solution was launched.\u00a0<\/span><\/p>\n

      Then, you move to the \u201cAct\u201d step, where you decide whether or not to implement the solution permanently. Whether you adopt this solution and apply it to future PDCA cycles depends entirely on step 3. That is, it depends on your data.\u00a0<\/span><\/p>\n

      Everyone might love a solution, but if you don\u2019t have the measurables to back it up, then you have to find a better path.\u00a0<\/span><\/p>\n

      Data is part of what turns continuous improvement businesses into problem-solving whizzes. They don\u2019t just throw ideas at a wall until something sticks. They apply scientific methodology to every business problem, which elevates performance and drives results.\u00a0<\/span><\/p>\n

      Want to learn more about how to measure improvement? Head over to our article, <\/span>3 Ways to Measure Impact of Process Improvement Efforts<\/span><\/a>!\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”4. Business is proactive rather than reactive” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]This is a fundamental difference between continuously improving businesses and other organizations. Rather than focusing just on what\u2019s directly in front of them, your team members are encouraged to constantly push boundaries.\u00a0<\/span><\/p>\n

      They don\u2019t wait for problems to arise to propose solutions. Rather, they\u2019re always on the lookout for improvement opportunities and wise investments. Instead of intermittent efforts to put out fires, you have a constant flow of energy and resources devoted to advancement<\/span><\/p>\n

      This is what separates industry leaders from their competitors. They are proactive rather than reactive. Because of this, problems occur less frequently. And when they do arise, they are less likely to be catastrophic.\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”5. Creates a culture receptive to change and criticism” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Organizations who do not embrace change are destined to fall behind. There is only so far a business can go if it doesn\u2019t evolve with the times.\u00a0<\/span><\/p>\n

      At RTG Solutions Group, we often say that change is the only constant for businesses. And yet, many companies do not know how to effectively <\/span>manage change.<\/span><\/a> Some are so fearful of change that they discourage criticism and good ideas. As a result, employees feel that their feedback will be received negatively, even when it could improve performance.<\/span><\/p>\n

      Here\u2019s the magic of continuous improvement culture<\/a>.<\/span>\u00a0It takes something that is traditionally viewed as a liability (ie. change) and incorporates it into the business model as an asset. So instead of shielding themselves from criticism, continuously improving organizations welcome critique.\u00a0<\/span><\/p>\n

      When you adopt continuous improvement culture, you encourage healthy criticism. You create an atmosphere of <\/span>continuous learning<\/span><\/a> and facilitate the exchange of ideas.\u00a0<\/span><\/p>\n

      This means employees will feel empowered to share observations and innovations with supervisors. Needless to say, a company that cultivates ideas is better at solving problems than a business that stifles them.\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”CONCLUSION” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]At RTG Solutions Group, we do things differently. We want to teach you how to solve your own problems. We want to give your workforce the same skills that make us so good at solving problems. We are not interested in shallow, quick-fixes that will give way to bigger problems down the line. We want to revolutionize the way your team thinks and works.\u00a0<\/span><\/p>\n

      When we\u2019ve done our job, your team will be better equipped to prevent, detect, diagnose, solve, and learn from problems. And that\u2019s what a continuous improvement culture can do for your business\u2019s problem-solving capacity.\u00a0<\/span><\/p>\n

      Contact us<\/span><\/a> today to start a conversation of helping your business solve problems and instill a culture of continuous improvement. <\/span>[\/vc_column_text][vc_empty_space][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=”1\/4″][stm_sidebar sidebar=”311″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”third_bg_color” css=”.vc_custom_1566094721980{margin-bottom: -60px !important;background-color: #308c36 !important;}”][vc_column][vc_cta h2=”Looking to create a culture of continuous improvement? We can help.” h2_font_container=”font_size:20px|color:%23ffffff|line_height:24px” h2_use_theme_fonts=”yes” shape=”square” style=”custom” add_button=”right” btn_title=”Call Us Today!” btn_style=”outline” btn_color=”white” btn_align=”right” btn_i_align=”right” btn_i_icon_fontawesome=”stm-phone6″ use_custom_fonts_h2=”true” btn_button_block=”true” btn_add_icon=”true” el_class=”third_bg_color” css=”.vc_custom_1602170853033{margin-bottom: 0px !important;}” custom_background=”#308c36″ custom_text=”#ffffff” btn_link=”url:https%3A%2F%2Fwww.rtgsolutionsgroup.com%2Fcontact-us%2F|title:Contact%20Us|target:%20_blank|”][\/vc_cta][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column width=”3\/4″][vc_single_image image=”3565″ img_size=”1110×500″][vc_column_text]Continuous improvement culture is taking over the business world for good reason. It\u2019s not a nebulous, feel-good philosophy. It\u2019s a concrete set of practices trusted by corporate giants like Toyota. And most importantly, it\u2019s proven to deliver results.\u00a0 Here\u2019s the thing about continuous improvement culture. It\u2019s not a quick-win, plug-and-chug kind of<\/p>\n","protected":false},"author":1,"featured_media":3565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[89,86],"tags":[],"yoast_head":"\nA Continuous Improvement Culture Helps Businesses Solve Problems<\/title>\n<meta name=\"description\" content=\"Continuous improvement culture turns your business into a self-correcting supercomputer. 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