EMPLOYEE ENGAGEMENT CONSULTING: THE KEY TO BUSINESS GROWTH
Employee engagement is more than the latest trendy business topic or buzz phrase; it makes a direct hit to an organization’s bottom line. Employee engagement consulting services can be your secret weapon to fuel innovation and accelerate revenue growth.
With only 34% of U.S. employees indicating they feel engaged with their company, draw a bullseye on what needs attention: employee engagement.
In companies with a culture of strong engagement, employees are more productive and innovative. They are committed to the business’s success and won’t easily jump – or escape – to greener opportunities.
Organizations that do not attempt to engage employees–or are stumped on how to unlock its secret–will continue to grapple with a steady stream of talent heading for the exit.
Or even worse: disengaged employees who stay can be like an anvil around the business, expending resources and stifling growth.
Creating a culture where employees feel valued, empowered, and committed can feel insurmountable for leaders and HR pros. The good news is it doesn’t have to be.
At RTG Solutions Group, our employee engagement consulting experts will help you create a culture of engagement that propels your business ahead of your competitors.
What makes us different? We believe in the transformative power of People, Process, and Communication.
When an organization engages and develops its people, continually improves process efficiency, and fosters effective communication, they will tap into their full potential and reach new heights.
Engaging your team is a crucial piece of this puzzle, and it’s not as difficult as you might think.
WHAT’S THE PATH TO EMPLOYEE ENGAGEMENT?
Yes, there is consensus that employee engagement is important to every organization. However, there is a great deal of confusion about how to foster engagement and business growth.
In the business world, there are some prevailing myths about what engagement solutions look like.
Attention HR teams and employee activity committees: there is a time and place for birthday celebrations, ice cream socials, volunteering excursions and team-building exercises.
Oh yes, there’s also the perks of enhanced break areas, job flexibility, game rooms, creative office spaces, and any number of ideas to convey a collaborative team environment to allure and retain employees.
Sure, these efforts are nice. But social gatherings and perks are not the easy fix to engage employees.
Rather, these efforts should be the organic result of creating a culture of true employee engagement.
They are not, themselves, employee engagement solutions.
And then of course, Covid-19 and the new work-from-home culture turned employee engagement on its head! Virtual happy hours on Zoom only reach so far to keep a team engaged.
Employee engagement doesn’t have to be a moving target. It’s also not a one-and-done project to check off the list.
Employee engagement lives. It breathes. It grows and weaves through the culture of an organization to the level it is cared for.
So, if the perks aren’t the path to engaged employees, what is?
Before taking the express lane to the secret sauce, it’s important to understand what employees really want to feel engaged.
WHAT EMPLOYEES WANT: TO FEEL ENGAGED
From Gen Zers to Millennials to Gen Xers to Boomers, employees want to feel a high level of commitment and connection to the organization.
They want to know that their work makes an impact on the business.
Are they part of something bigger – beyond just collecting a paycheck?
Here are a few basic things that people need from their employers to feel engaged and empowered daily:
Employees want to know and believe in the vision of the company they work for.
Does each employee, at every level in the organization know, understand, and feel connected with the goals and vision of the organization?
Beyond a vision and mission statement posted to the company website, or hung in conference rooms, do leaders inspire teams about where the business is headed?
Businesses with engaged employees regularly communicate the strategic goals and provide connectivity to what each person does in the organization.
People want to trust those they work with and respect the organization they work for.
Employees may not always agree with executive leaders’ decisions and direction. And many may lack visibility to the behind-the-scenes decision details.
Yet when trust is rooted in the organization and its leaders, people will follow.
Trust grows when leaders are transparent about the organization’s direction, including the highs and lows.
Do employees feel included or excluded on news and developments of the organization?
Do managers regularly communicate with their teams and share insight on the business?
Employees feel more connected with an organization when leaders are transparent with them.
Employees prize accountability.
Are they, and their peers and leaders, held accountable for goals and projects?
If one-member slips, it can impact the whole team. When trust is blended with accountability, employees feel empowered to make decisions and initiate action.
It’s human nature to want to be valued. Leaders can convey appreciation through employee recognition awards, anniversaries with the company, making a big sale, or completing a project on time.
In addition, it should be an organic occurrence where people give and receive appreciation frequently.
Even a “thanks, good job on that” can help employees feel connected to, and valued by, the organization.
Consistent communication flowing through a business is beneficial to an organization’s effectiveness.
Employees feel connected when information traverses across workstreams, as well as up and down a department’s hierarchy.
It is beneficial to all employees when a steady stream of information flows from multiple communications channels within an organization.
It’s no accident that many of the solutions highlighted in this list are rooted in communication.
Communication is a powerful tool to promote the company vision, trust, transparency, accountability, and appreciation in the business.
Employees are engaged when they have help to solve problems.
Do managers and team members regularly discuss solutions to project bottlenecks or schedule delays?
In a collaborative environment, managers and peers strategize together to improve business processes and navigate change effectively.
Is personal and professional development of everyone prized as part of the company culture? Or is it a line item at the end of an employee’s annual review?
Employees are engaged when they know with certainty that their manager encourages and facilitates their development throughout the year.
In addition, organizations with a dedicated Learning & Development effort provide accessible and quality training for employee growth.
It’s often quoted: employees don’t leave their jobs; they leave their manager.
So, when a manager cares about their team members as individuals, it contributes significantly to bolstering employee engagement.
Effective managers with high employee engagement do the following:
- Communicate frequently
- Help others overcome obstacles
- Guide their team on tasks and projects
- Support employees’ ideas and approaches to tasks
- Recognize that employees have a life outside of their job
These managers will endear their staff to the team, company, and any endeavor they undertake.
BENEFITS FROM EMPLOYEE ENGAGEMENT CONSULTING SERVICES
The RTG Management System is a continuous improvement model that we customize to fit the unique needs of each of our clients.
Our system draws upon best practices in various consulting fields, like change management, learning & development, and digital & technology consulting.
This allows us to transform businesses and implement a culture of continuous improvement across industries.
Employee engagement is a crucial pillar of our system. Why? Employees are the backbone of any business. Engaging them ensures they’re on your side and ready to give 110% every time.
Here are some of the benefits your organization will experience when you invest in engagement:
Increased productivity = higher profitability
Let’s face it. Your company is in business to sell a product or service and churn out a profit.
Whether you sell the latest gadget, develop next generation software, or provide an indispensable service to your customers, the objective is to make money.
When employees are engaged with the organization, they perform at a higher level, increasing their productivity and the efficiency of the team.
Working with an employee engagement solution provider will do more than boost morale – it’ll strengthen your bottom line.
Retention and Recruitment
It’s no secret that it’s more cost-effective to retain quality employees, rather than hire and train new employees.
A revolving front door, and an HR team in constant new hire onboarding mode, is not sustainable for company growth.
When employees feel engaged with an organization, they are more likely to stay, and less likely to seek other opportunities.
This is good news for businesses because it costs more, and is disruptive to an organization, to constantly function in hiring mode.
Not only that, but satisfied employees can be a great resource to draw in more stellar talent.
Beyond any financial recruitment incentives, engaged employees are advocates for the company. They willingly share with friends and family how much they like the company and encourage others to apply and come aboard.
An employee engagement solution provider from RTG Solutions Group can help your business experience all these benefits – and more.
High Morale + Commitment = Team Success
It’s hard for a company to be successful when employees are demoralized and disgruntled.
Negativity can spread like a cancer and is not conducive to growth.
Similarly, positivity and optimism can also spread, creating high morale across the team.
When employees feel part of something bigger than themselves, they are committed to the team and the company’s success.
They are personally motivated to meet company goals.
Therefore, employee engagement consulting can have a tremendous impact: its morale-boosting effect reverberates throughout the business and elevates performance across the organization.
Innovation leads to growth
Engaged employees feel that their ideas and contributions are valued. Therefore, they are more inclined to share innovative ideas in the workplace.
An engaged and healthy company culture encourages new ideas, out-of-the-box thinking, and discovery to improve products and fix inefficient processes.
This allows your business to be more innovative, which, in turn, accelerates growth.
This is one of the many ways an employee engagement solution provider from RTG Solutions Group can improve your company’s performance.
Safety is a little-known perk of employee engagement.
Engaged employees are more supportive of safety concerns and protocols, resulting in fewer accidents and cost savings.
The reason for this is engaged employees tend to trust leadership. Therefore, they support and follow procedures.
Disengaged employees, on the other hand, may deem safety measures trivial because they do not see the connectivity between their work and the bigger picture.
Service to customers
Without customers or clients, there is no business.
Outstanding service can only be delivered by satisfied, engaged, and committed workers.
When your team feels confident about the company and supported by their manager, they will be empowered to do their job well.
As a result, they will provide better service and form stronger relationships with customers.
At RTG Solutions Group, our experts will help you implement engagement solutions that strengthen your services. Employee engagement consulting won’t just make employees happier – it’ll make your clients and guests happier, too.
EMPLOYEE ENGAGEMENT CONSULTING: THE PATH TO A BETTER BUSINESS CULTURE
So now we have a handle on what employee engagement is. We’ve also highlighted what employees really want from their employers, and why it’s important to develop a culture of engagement.
So, what’s next? For company leaders and HR professionals, take the next step to learn HOW to improve employee engagement within your organization. The Covid-19 pandemic has certainly thrown everyone a curveball on efforts to create an engaging culture. However, the need to engage employees is as great as it ever was. Maybe even more now.
We can help with your employee engagement efforts and concerns. Contact RTG Solutions Group today to speak with an employee engagement consulting expert!